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If one or more of the following indicators apply to a claim being filed in your office, you
should call API or e-mail us
..E-mail
API..
Fraud may be present if the accident itself is unwitnessed, occurs just
prior to a strike, immediately prior to job termination, retirement or
layoff, or at the end of seasonal work or probationary periods. It may also
occur if it happens just after workers return from a leave of absence.
An employer should be alert for fraud if the injured employee was
disgruntled at the time of the accident, has been a poor performer, has
unexplained absences shortly before the injury, is new to the company or
job, has a history of frequent job changes, is in financial difficulty,
has other family members also receiving work comp benefits or other
social insurance benefits, earns extra money by moonlighting, is in
college, or is known to participate in contact sports or physically
demanding hobbies. Other signs may include someone who has a history of
frequent injuries of a subjective nature, receives income from workers'
compensation benefits and other collateral sources, is difficult to
reach at home or returns calls with incongruous background noises,
frequently changes medical providers or attorneys, has recently
purchased one or more disability policies, demands quick settlement
decisions or commitments, is usually familiar with work comp claims,
and/or is consistently uncooperative.
Circumstances relating to treatment are suspicious if the injuries are
subjective, such as pain, headaches, nausea, inability to eat or sleep,
etc. Other treatment-related "red flags" are where an injured
worker
refuses a diagnostic procedure to confirm injury, a lab report or
physician's report appears identical to those issued for other
individuals, any required testing by a third party appears identical to
those performed for other individuals, treatment or testing is performed
by a lab or separate facility where the physician has an interest,
medical bills are photocopies instead of originals, claimant requests
reimbursement to self rather than medical providers, the health care
providers show reluctance to release information over the phone and/or
treatment dates occur on Sundays, holidays, or other unusual times.
The employer should be suspicious if the attorney/doctor combination was
seen previously for similar claims. When an attorney representation
letter is dated within the same day or soon after the accident occurred,
this should draw suspicion. Also, when an attorney pushes for quick
settlement or lump-sum early in the life of the claim, or the attorney
bills the claimant clearly excessive fees or bills unnecessary or
unperformed activities, one should be suspicious.
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